CaseStudy2008

=2008 Case study - La Vianda Supermarket=

2008 Case study file -

Research the following Information Technology terms, **explain** what each of them (include an image where possible) is and **identify** a way that each could be used within //La Vianda// supermarket environment: Also, to what extent would using each of these technological items be an improvement over the conventional method (describe the advantages and disadvantages).
 * Biometrics
 * Data mining
 * Dynamic pricing
 * EDI – electronic data interchange
 * Electronic article surveillance
 * POS / EPOS
 * RFID tags
 * Smart cards
 * Smart shelves
 * UPC / Bar codes
 * Wireless communications

Questions to answer:

 * 1) Identify 2 types of processes done by the POS.
 * 2) Describe how the bar code is used to determine the price.
 * 3) Examine the reliability of different input devices in the POS.
 * 4) To what extent can the staff of La Vianda Supermarket be blamed for a pricing error?
 * 5) Identify two human error associated with barcode reader
 * 6) Describe the role of a clocking in system
 * 7) Compare the advantages and disadvantages, of using smart cards in supermarkets
 * 8) Discuss the issues related to the use of servers and barcode readers
 * 9) Identify two technologies use in the supermarket.
 * 10) How do your chosen technologies work?
 * 11) Explain the effect of the technologies on two stakeholders in La Vianda Supermarket.
 * 12) Analyze the issue related with the use of new technologies in supermarket.
 * 13) Identify the IT Systems used in the supermarket
 * 14) Describe two of the IT Systems used
 * 15) Evaluate the two IT Systems above
 * 16) Compare these IT Systems
 * 17) Identify 2 input devices at a POS Terminal
 * 18) Describe how Biometrics can be used to reduce shoplifting
 * 19) Explain how Supermarkets can get in more contact with customers?
 * 20) To what extent is privacy an issue when customers handout about themselves information to supermarkets?
 * 21) Describe the advantages of Loyalty cards to the supermarkets and to the Consumer
 * 22) Identify 2 Advantages of EDI to the Supermarket?
 * 23) Identify two technologies for check-out in a super market.
 * 24) Describe how a bar code reader works.
 * 25) Compare how a bar code reader works differently form a POS Terminal.
 * 26) To what extent does technology increase supermarket efficiency?
 * 27) Identify 2 IT Systems used in supermarkets
 * 28) Describe how the IT system works.
 * 29) Evaluate the EPOS/Bar codes.
 * 30) Compare bar codes and RFID tags.
 * 31) Discuss three possible social and/ or ethical issues raised by the use of RFID tags in supermarkets like the La Vianda.
 * 32) Describe the purpose LAN in reference to La Vianda supermarket
 * 33) Customers may want faster ways of buying goods. Describe the technology the supermarket can implement to achieve this.
 * 34) Explain the benefit to the supermarket of using online shopping.